Frequently Asked Questions
Everything you need to know before you hit the court.
How do I know which tennis racket or pickleball paddle is right for me?
We offer a comprehensive selection guide based on skill level, swing style, and weight preference. If you are local, you can also take advantage of our Demo Program to test equipment before committing to a purchase.
Do you offer professional racket restringing services?
Yes, we provide professional stringing services for all tennis, racquetball, and squash rackets. You can choose from our wide variety of synthetic gut, polyester, and natural gut strings.
What is your return policy on performance footwear?
Shoes can be returned within 30 days of purchase, provided they are in brand-new condition and in their original packaging. We recommend trying them on indoors to ensure a proper fit before playing on-court.
How long does shipping take for equipment orders?
Standard shipping typically takes 3-5 business days. Orders placed before 2:00 PM EST are usually processed the same day. Expedited shipping options are available at checkout for last-minute match needs.
Are your pickleball paddles USAPA approved?
The majority of our pickleball inventory consists of USAPA-approved paddles for tournament play. Please check the individual product specifications for the 'USAPA Approved' seal.
Do you offer team or bulk discounts?
We love supporting local clubs and teams! Please contact our sales department directly for information regarding bulk ball orders, team uniforms, and volume equipment discounts.